Liebeskind Berlin is a leather goods brand out of Germany that I wish I’d heard about sooner! Going through their website (usa.liebeskind-berlin.com), I saw many beautiful products that I would love to own from the brand. Their items are well made, sturdy, made of quality leather, and can seemingly stand the test of time.
Alrighty! So, that brings us to the Liebeskind Berlin Esther Satchel and the Liebeskind Berlin Leather Coin Zip Pouch. I ordered these from Nordstrom Rack as some of my birthday gifts to myself, and while I was extremely excited while waiting for them in the mail, that excitement turned into a bit of disappointment once they got here and I opened the package.
For starters, this is what I bought:
The Esther satchel that I ordered…
The Leather Coin Zip Pouch
This is what I received:
Also an Esther Satchel, but…
Notice something different? The purse that I ordered and the purse that I received are not the same purse. Both fall under the Esther Satchel, as the bags have the same general design, but different embellishments. However, the one that I ordered had two zippers across the front, while this one has a different look altogether. Thankfully the coin pouch came as it was supposed to. Now, I kept the handbag that was sent, as it is lovely as well (and I love it now), but I’m still in my feelings about the situation. So instead of rehashing the subject by typing out the whole story again, I will post a YouTube video that I made about the subject below.
What are your thoughts? Have you ever ordered from Nordstrom Rack and it surprisingly ended up being fulfilled by Hautelook as well? If so, what was your experience with that? Did you receive the items that you actually ordered, or were they substituted with no explanation?
Relax, I've Had Coffee. 